Caring for the condition of a commercial building – whether a condominium or an industrial warehouse – can be an expensive proposition. While maintaining an adequate roofing system is essential, roof maintenance, repair, or replacement can consume a large portion of the annual budget. It may be tempting for property managers to look for the lowest bid when roof work is necessary, but that may not be the smartest (or even the most cost-effective) solution. Here are some more logical ways to choose the best roofing contractor for your commercial roofing project.
5 Steps to Hiring a Commercial Roofing Contractor
Saving money is important, but the integrity of your roofing structure and the quality of the workmanship is equally vital. In fact, there are several factors that play into making the best choice for your organization that go way beyond the lowest bid.
- Check References: Always require references from any potential commercial roofing company, and make the necessary calls. Be sure to make enough inquiries to feel comfortable with their reputation in the community before deciding to give them the job. In today’s business environment, online reviews play a significant role in reporting a company’s reputation and trustworthiness. Read reviews, but remember – because online reviews are not regulated in any way, a rogue review is sure to appear from time to time. Don’t be dissuaded by one of two bad reviews if the bulk of feedback is positive. If a client did report a problem, the way that the company responded can also speak to their ethics and culture.
- Verify Licensure and Insurance: When looking for a Florida contractor, always inquire about their licenses and insurance. Any reputable contractor can easily provide this information, and you can further call to verify the documents they provided are still viable. (You can also look up corporate information at Sunbiz.org) Anyone who does not hold current and proper insurance should not be allowed to work on your property. You don’t want to be held liable for any damage or injury that may occur on your property. Keep in mind that after a storm, unlicensed crews are often out in force, offering quick repairs for cheap prices – but if it sounds too good to be true, it probably is.
- Clarify Contact Protocols: Commercial property owners should understand and be comfortable with the protocols for interacting and communicating with the contractor. Will they be assigned a designated contact person? Will they be onsite or available by phone during all work hours? Does this person have the knowledge, experience, and authority to troubleshoot problems and make decisions in the moment?
- Confirm Contractor Experience: It is important to ask any potential contractor about their experience in the specific type of work that you need to be done. For instance, a contractor who primarily works in residential roof repair likely has little experience in repairing a commercial roof. Always verify the contractor has experience in commercial roofing, specifically in the type of repair or placement you are seeking. Ask about the jobs they’ve done in the past, and either ask for photos of the job or speak with a reference. Be sure to ask if the client was satisfied with the work, with customer service, and with the long-term results. Was a robust warranty provided?
- Ask About Specialized Solutions: Different roofing types and systems may require different solutions. It is, therefore, important that the roofing contractor understands the nuances of roofing types, as well as climate, weather threats, and usage of the building. A warehouse, for instance, may require a different level of repair than a residential condominium or crowded office building. An honest, experienced contractor can help guide you through the decision-making process based on all the factors involved.
Simply choosing the lowest bid for a roofing project – and ignoring the above factors – could prove to be more costly than it appears at first blush. To be sure that you are getting the best expertise, quality, and value, call Unicoat Industrial Roofing for a consultation. We are proud of our reputation for excellence.