Tenant-Friendly Commercial Roof Repair & Maintenance
Commercial roof maintenance is an essential task that everyone understands must be done to maintain the structural integrity of the building. Still, commercial buildings are typically occupied, meaning tenants will be on the premises while the work is being done. Even though roofing work has the potential to disrupt what is going on below, these inconveniences can be mitigated if property management and the roofing contractor work together to demonstrate a commitment to minimizing the impact for every tenant.

Consider Tenant Traffic and Parking
Blocking access to parking can cause angst and confusion. To avoid problems, ensure building tenants have safe and easy access to the parking lot while work is ongoing. Deliver all needed roofing materials at one time – and, if possible, unload directly onto the roof to decrease the time you spend in the parking lot.
If materials and equipment must be staged in the parking lot, designate a clearly marked area that won’t disrupt tenants. Choose a location that is well clear of entrances, exits, and landscaping that may be damaged.
If management cannot avoid blocking employee parking, they may wish to provide a shuttle service from a nearby parking area.
Facilitate Entry to the Building
To minimize any inconvenience in the building and permit tenants to work as usual, commercial roofing contractors should avoid utilizing stairwells and public elevators whenever possible. If a service elevator isn’t an option, consider using a hydraulic lift to deliver materials to the roof.
Although you may not be able to completely clear the building during the roofing project, there are ways to minimize disruption for the tenants. You may be able to work in the early morning or evening hours or consider weekend work. Some businesses may have specific peak times to avoid based on their clientele, and roofing contractors may be able to accommodate a modified schedule to accommodate them.
For instance, a restaurant may ask for work to be suspended during the lunch and dinner rush, while an apartment building may ask that most of the work be done during traditional work hours.
Additional Tenant Safety Issues
Building tenants are probably unaware of OSHA safety protocols, so be sure they are informed about possible safety issues, even those that may seem obvious to a professional.
Ask the property owner or manager to advise tenants to avoid the area whenever debris may be falling, such as during a tear-off. Once finished, inform them it is safe to walk by that area again. While detailing every safety aspect might make the project seem more dangerous than it is, it is always best to err on the side of caution.
If the building employs health and safety personnel, meet with them to discuss relevant safety protocols and address any concerns.
Don’t Ignore Odor, Fumes, and Dust
Although rarely dangerous, fumes or odors from roofing materials may annoy tenants. Some tenants are especially sensitive to scents and may be concerned about potential harm.
If your roofing project produces fumes or dust, ensure the property manager has informed tenants about the potential for strange odors. Roofing contractors can alleviate concerns by providing building owners with up-to-date health and safety information about the products in use.
Most tenants and property managers understand that the project will enhance their building for the long term. By considering the tenant’s needs throughout the roof maintenance project – and opening a clear line of communication – you can minimize their concerns and complaints.
Unicoat Industrial Roofing provides professional inspections, roof maintenance and roof coating solutions to commercial property owners across the nation.
